Please check below to see if we have an answer for you question. If not, call us at 361-227-9826 or email us: steve@sjaservices.net.

How do I sign-up to buy items or participate in an online auction?

You can click on the MY ACCOUNT button on the menu bar. It will ask for basic information – name, address, phone, email. It will not ask for credit card information. You will only give this information when you check out. If you are browsing and haven’t signed up for an account, you can still view and click on items, but it will direct you back to sign-up or log-in.

Do I need to have a credit card?

Yes. We accept PayPal or credit/debit cards. It is only asked for at time of your actual checkout or purchase.

Do you ship items purchased or won in an online auction?

If you are out-of-town, please call us before purchasing or bidding and we’ll see if item can be shipped to your or not. You will be responsible for any shipping charges.

Can we come to the store and view the items that are listed?

Yes. We will post times and dates for each auction on the AUCTIONS page.

How do the online auctions work?

We will be doing what is called Simple Online Auctions. Very similar to eBay or other online auctions. You do have to sign-up for an account to bid. You’ll only be asked for payment information when you win an auction.

How do I bid on items?

Auction items will be listed in the AUCTIONS tab at top of page. Instructions will be on each item for current bid, bid minimum and watch list. Once you have signed up for an account, you’ll be notified via email or text (our assigned number is a 202 area code and will say CC MERCANTILE), that you have placed a bid, have been outbid, if you have won and a notification one hour before each auction item ends.

What is a buyer’s premium?

There is a 15% buyer’s premium currently on our auctions. This simply means, you, as a buyer, will have a 15% charge added when you win an auction item. The buyer’s premium helps cover administrative expenses for conducting these auctions. For example, if you win an auction for $10. There would be a $1.50 buyer’s premium, and we do collect for sales tax. There are no buyer’s premiums on items sold in the online store.

Where and when can I pick-up my items?

Once you win an item in an auction, we will post where and when to pick-up items or have them delivered (call for a quote first). All items will be at our store location: Corpus Christi Mercantile at 1212 N. Tancahua at Belden, right across street from Concrete Street Amphitheater or behind the Old Courthouse.

When I click on the “Add to Watchlist” button online, where can I find the items I am watching?

When you click on “Add to Watchlist” on an auction item, you can view items you are watching in the MY ACCOUNT section. Just click on AUCTIONS there and you will see “WATCHLIST” listed the top rail. This is being made easier be the web developers and we’ll let you know as soon as it’s simplified.

Are you buying items or taking consignments for future sales?

We are always looking for items to sell, from one piece to full estates. Given our years of experience, we have a feel of what items could sell successfully. Don’t hesitate to call us, text pictures (361-227-9826) or email us with what you have. We also make house calls for large items or large quantities. We will let you know if it is something we could sell or not.

How do I sign up for your newsletter to get info on upcoming sales and auctions?

There is a banner the pops-up on top of page or at the very bottom of our home page (in the gray footer area), you’ll see a “Sign-Up, for our newsletter” button. All you do is add your name and email address and you are ready to go!